What We Collect and Why We Use It
When you create an account with us, we collect the details you provide directly — your name, contact information, and the payment method you choose, whether that is GCash, Maya or InstaPay. We also collect transactional data: deposit amounts, withdrawal requests and the e-wallet reference numbers
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attached to each transfer. This data is used to process your transactions, verify your identity, and keep your account wallet secure. We do not sell your personal information to third parties. Some data is shared with payment processors — including the rails behind GCash, Maya and
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InstaPay — solely to complete your transaction. We may also process device identifiers, IP address and session data to protect your account from unauthorised access. All data handling is governed by applicable Philippine law; where local law requires consent before processing, we ask for it explicitly.
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You can withdraw consent for non-essential processing at any time by contacting our support team. Data we hold for regulatory compliance purposes is kept for the period required by law, after which it is deleted or anonymised. For any questions about what we hold on your
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account, our support channel is the right place to start.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.